General Software FAQ
This is a kind of catch all category, we try and answer all the questions you may have about the software. We also understand that no matter what information we include there is always a chance we have not answered your question. You can always contact us by email or phone and our friendly staff will help in anyway they can.
What happens when a shop's computer crashes?
Our software is hosted on multiple cloud based servers so no matter what happens to your pc, whether the hard drive fails, you get the blue screen of death, your power supply fails and you have to wait for your IT guy to come fix it you can access your data and run your business. If you can access a browser you can log in and start working in minutes.
In the IT world we say, it isn't IF your hard drive will fail, it is WHEN will it fail. This is why we have multiple backups of all your data kept securely on cloud servers across the country.
Is This Transmission Shop Software
Auto Shop Software by Profitboost is designed for General repair shops and Transmission shops.
While we say that, of course we do have a soft spot for Transmission shops. We are supplier members of Automatic Transmission Rebuilders Association , ATRA, and have space at their annual power train expo.
We have some features that will help your Transmission shop be more successful.
- Vin Decode - Put in the license plate and the state and hit decode, you will not only get the vin number but vehicle information, including tranmission information
- Transmaxx- We are the only software system to have a direct integration to Transmaxx , you can order your parts from right inside the software
- PPH - Profit Per Hour - Is the job profitable? That is the most important question of your working day isn't it? Our shop software will show you the profit per hour on each job
Running a successful shop requires a lot of work , using our software just makes it that much easier.
Is this car repair software?
When people ask us "is this car repair software?" the main problem with answering that question is that we need to define what is actually being asked.
Profitboost is not body shop software, we do not have acess to all the insurance databases that tell you how much you can charge for replacing a fender for example.
If you sign up for our auto repair shop software you can have access to labor time guides, and parts guides but we can't tell you the full how to fix your car.
We supply software to general auto repair and transmission repair shops so they can manage their business.
So if you are looking for software to help manage your shop then we are exactly what you need, but if you want the equivalent of Haynes manual online we are not what you are looking for in car repair software.
I Need Auto Repair Shop Software
I need auto repair shop software to help run my small 2 bay shop, is Profitboost It?
Yes it is, with over 20 years experience running general car repair and transmission repair shops our CEO has designed software that works for any size of shop. Just because you have a smaller operation it doesn't mean that you don't want to be profitable and efficient does it?
Of course not, this is why we have made so many features available and cost effective for any size shop.
With profitability built right into the system you can see exactly how each job is performing and you can see an overview of how your business is doing as often as you wish.
We know that profit is a dirty word to some people but if you want to be able to pay the bills and have money left over for yourself then you need to be profitable.
Profitboost software helps you manage every aspect of your business, from easy RO creation through online parts ordering and a digital inspection system that allows you to email your clients information and be notified when they open it.
How much does the software program cost?
There is a very affordable monthly cost of $98 which will be perfectly adequate for many shops.
- No Set Up Fees
- Unlimited users
We also have many optional add ons which will help you expand your business opportunities. To learn more about pricing and features available to you please visit our Software Features page.
How many licenses are issued on a shop by shop basis?
We do not charge you a per user or per repair order fee. It's your business and you need all your staff to have access to your management system. We hope you put as many repair orders together as you can and certainly would not want to charge you more as you get more successful. You pay one fixed fee, and you only pay for the extra integrations that you want to use to help grow your business.
How Does Vin Decode Help My Shop?
What is Vin Decode?
Each car is indentified by a VIN number, this number identifies the make, model, engine size, transmission type and even what factory it was made in. All this information is encoded into a 16 digit line.
Once you have that vin you can find out all the useful information you need, but of course getting the vin can be a pain.
Vin Decode allows you to enter the car plate and state into your auto repair shop software and bingo you get the vin number and as much information as you need.
This helps your repair shop by saving time, no more chicken scratch vin numbers on the back of cigarette packets that always seem to have at least one digit wrong. No more looking it up in books.
Profitboost also marks the digits in the vin so it is easy for you to tell the parts suppliers what the 8th digit in the vin is for example. This saves you time when ordering parts and reduces mistakes.
Does the software facilitate SMS (text) messaging?
We have a built in SMS/TXT system that can also send photos. So you can take a photo of the broken part and send it to your client via text, they can see the part is broken, or damaged or worn. All messages outwards and their responses are recorded in your system so they can always be retrieved later.