Employee Usage FAQ
Your team members are the backbone of the company, you have questions about their use of the system, here are some answers to the most commonly asked questions.
Is what is accessible by staff controlled by managers and owners?
Profitboost's team understands from our years of managing a transmission and general repair shops that not every member of staff needs to see the same information. Some reports and financial data will be for owners and managers eyes only. Not everyone needs to know exactly what the customer is paying. You can contact us by phone or use the contact us form.
Does the software have a time clock feature?
The time clock is a integral part of our system that will allow you to know exactly how much time your technicians are spending on each job assigned to them. You can use the time clock as part of your push for improved tech efficiency. When your team member clocks on they then go and look at their assigned tasks and choose from them, the time is then allocated to that job. They can also be set to float or any task you choose.
Can My Book Keeper Use It From Home?
Can My Book Keeper Use Profitboost From Home?
Many shops have book keepers who work remotely at least part of the time, and yes you can give them a log in and they can connect to the system from home.
They can still use the Quickbooks online integration just as they would if they were in the office.
Can ex-employees be prevented from logging in?
Yes, simply add a "termination date" date to their employee information in the system and they can no longer log in and access anything at all.